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 Post subject: Missing Poles for Vermin Clan Lord?
PostPosted: Fri Jan 13, 2012 10:21 pm 
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Location: Vienna, Austria
Yesterday I got my Vermin Clan Lord. Today I checked the mini. Got all alternative weapons but no Poles for his back.

Are the poles not included?

But Ángel Giráldez has one painted on his blog:
Image

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 Post subject: Re: Missing Poles for Vermin Clan Lord?
PostPosted: Sun Jan 15, 2012 11:50 pm 
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I don't know the answer, but if you haven't already... you should send AoW an email.

Quote:
Customer support

Miscasts and replacements

The quality of our miniatures is a total priority to Avatars of War. Our sculptors spend a lot of time creating each master model, and we want to see that effort reflected in each casting.

Each miniature is carefully checked before it is put in the blister, however, it is possible that some times a miscast piece makes it through.

If, upon receiving your order, you are not satisfied for any reason, or there is a miscast piece or a missing part please contact us
Quote:
Email: info@avatars-of-war.com
Phone number: (+34) 933 850 326
and we will gladly solve the problem.

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Thank you Felix and Ignasi, and everyone else at AoW, for all that you've done!

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 Post subject: Re: Missing Poles for Vermin Clan Lord?
PostPosted: Mon Jan 16, 2012 11:37 am 
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Thank you Toxicmushroom!
No I haven't ask directly per e-mail yet!

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 Post subject: Re: Missing Poles for Vermin Clan Lord?
PostPosted: Mon Jan 16, 2012 6:08 pm 
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Location: Barcelona, Spain
Effectively, drop us an email and we'll gladly send you any missing piece.

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 Post subject: Re: Missing Poles for Vermin Clan Lord?
PostPosted: Mon Feb 06, 2012 6:13 pm 
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Gracias! Got the missing part!

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 Post subject: Re: Missing Poles for Vermin Clan Lord?
PostPosted: Sun Feb 12, 2012 11:05 pm 
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Great! :thumright:

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